Terms of Service

Welcome to Citizens for Reform – India (CFRI). These Terms of Service (“Terms”) govern your access to and use of the CFRI website (www.citizensforreformindia.org) platforms, content, research tools, survey forms, and services provided by Citizens for Reform – India (“we”, “our”, “us”, or “CFRI”).

Please read these Terms carefully before accessing or using our services. By using our website or engaging with our digital tools and forms, you agree to these Terms. If you do not agree, please do not use our website or services.

1. About CFRI

Citizens for Reform – India is a non-partisan, citizen-led organization committed to reimagining and revitalizing the relationship between the Indian state and its people. Our mission is rooted in the belief that true democracy thrives not merely on electoral participation but on informed, engaged, and empowered citizens who actively shape the governance they are governed by.

We exist to bridge the widening gap between everyday citizens and the complex machinery of governance. At the heart of our work lies the conviction that governance must be accountable, policies must be people-centric, and reform must be driven by grassroots awareness. To that end, we are building tools and platforms that decode laws, policies, and political processes in a language that is accessible, engaging, and rooted in everyday relevance.

2. Eligibility

You must be at least 13 years old to access or use our website.
If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Scope of Services

Our services include:

Publishing public policy explainers and research
Distributing civic education materials
Hosting data-driven tools like surveys and report cards
Offering newsletters and email updates
Accepting user submissions, opinions, or data anonymously or voluntarily

We reserve the right to modify or discontinue services (or any part thereof) at any time, with or without notice.

4. User Obligations

By using CFRI services, you agree:

Not to submit false, misleading, or unlawful information
Not to interfere with or disrupt the website, servers, or networks
Not to attempt to gain unauthorized access to other systems
Not to copy, reproduce, or distribute CFRI content without proper attribution

5. Intellectual Property Rights

All content on the CFRI platform – including graphics, illustrations, articles, branding, software, tools, and layouts – is owned by CFRI or licensed to us and protected by Indian and international copyright and trademark laws.

Users may:

Share our content with proper attribution and for commercial, non-commercial, educational purposes
Not modify, resell, license, or commercially exploit our intellectual property without permission

6. User-Generated Content

Any content or data (e.g., survey responses, opinion submissions) you submit to CFRI grants us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute that data in aggregated or anonymized form for research, advocacy, or policy communication.
We do not claim ownership over your individual responses or identity unless explicitly agreed upon.

7. Disclaimers

CFRI provides information “as is.” While we strive for accuracy, we make no warranties about the completeness, reliability, or applicability of the content.
Our content is not legal or political advice. It is for informational purposes only.
Opinions and analyses reflect the authors’ perspectives and may not represent the views of CFRI or its partners.

8. Limitation of Liability

To the fullest extent permitted under law, CFRI shall not be liable for any indirect, incidental, consequential, punitive, or exemplary damages arising out of your use or inability to use our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless CFRI, its founders, partners, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from:

Your use of the website or services
Your violation of these Terms
Your infringement of any third-party rights

10 .Third-Party Links and Services

Our website may include links to third-party sites or tools. These are provided for convenience, and CFRI is not responsible for their content, policies, or practices.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Delhi, India.

12. Termination

We may suspend or terminate your access to our services if we believe you have violated these Terms. You may also discontinue use of our site at any time.

13. Modifications to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email (if available) or prominently on the website. Continued use after changes means you agree to the new Terms.

14. Contact

If you have any questions regarding these Terms, please write to us at:

Email: hq@citizensforreformindia.org